Privacy Policy

Data Controller Information

InfiniuMes Ltd is the data controller responsible for your personal data. We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the General Data Protection Regulation (GDPR) and applicable UK data protection laws.

Data Collection

We collect various types of personal data to provide and improve our muscle gain guidance services. The data we collect includes information you provide directly to us and information collected automatically through your use of our website.

Personal Information You Provide

• Name and contact details (email address, phone number)
• Fitness goals and current fitness level information
• Messages and enquiries sent through our contact forms
• Newsletter subscription preferences
• Account information if you create an account with us
• Payment information for any services purchased

Automatically Collected Information

• IP address and browser information
• Pages visited and time spent on our website
• Referring website information
• Device type and operating system
• Cookies and similar tracking technologies (see our Cookie Policy)

Use of Your Data

We use the personal data we collect for various purposes related to providing our muscle gain guidance services. Understanding how we use your information helps ensure transparency in our data processing activities.

Primary Uses

• To provide personalised fitness and nutrition guidance
• To respond to your enquiries and provide customer support
• To send you relevant information about our services and programmes
• To process payments and manage your account
• To improve our website functionality and user experience
• To comply with legal obligations and protect our rights

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide information or consent to marketing communications
• Contract: To fulfil our obligations when providing services you've purchased
• Legitimate Interest: To improve our services and website functionality
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With service providers who assist us in operating our website and providing services
• When required by law or to protect our legal rights
• In connection with a business transfer or acquisition
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Our data retention practices ensure that personal information is not kept longer than necessary whilst maintaining the ability to provide ongoing services.

• Contact enquiries: Retained for 3 years after the last contact
• Customer accounts: Retained for 7 years after account closure for legal compliance
• Marketing data: Retained until you unsubscribe or withdraw consent
• Website analytics: Anonymised after 26 months
• Payment information: Retained as required by financial regulations

Your Rights

Under GDPR and UK data protection law, you have several rights regarding your personal data. These rights empower you to control how your information is processed and used by InfiniuMes.

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at privacy@infiniumes.pro or +353 21 593 8102. We will respond to your request within 30 days.

Contact Information

If you have any questions about this Privacy Policy, how we handle your personal data, or wish to exercise your data protection rights, please contact us using the information below. Our privacy team is available to assist you with any concerns or enquiries.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and provide personalised content. For detailed information about the cookies we use, their purposes, and how to manage them, please refer to our comprehensive Cookie Policy.

View our Cookie Policy for complete details about our use of cookies and tracking technologies.

International Data Transfers

Your personal data is primarily processed within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection principles.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

Data Protection Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Ireland, this is the Data Protection Commission.